Refund and Cancellation Policy
- Free Cancellation: Guests can cancel their Booking and free of charge up to 24 hours upon booking.
- Late Cancellation: Cancellations made after 24 hours of placing the booking will incur 15% payment processing fee.
- Cancellation Prior to Check-in Date: Cancellation which pass the 48 hours and 1 day prior to check-in date will incur a fee equal to one night’s stay.
- No-Show Policy: Failure to check in without prior notice will result in a charge for one night’s stay, and the reservation will be canceled for the remaining nights.
- Refunds: Eligible refunds will be processed within 7–14 business days and issued to the original payment method.
- Non-Refundable Bookings: Special promotions or discounted rates may have a non-refundable policy, which will be clearly stated during booking.
Need help?
Contact us at info@MioSpazio.com for questions related to refunds and returns.