Cancellation & Refund Policy

Refund and Cancellation Policy

  1. Free Cancellation: Guests can cancel their Booking and free of charge up to 24 hours upon booking.
  2. Late Cancellation: Cancellations made after 24 hours of placing the booking will incur 15% payment processing fee.
  3. Cancellation Prior to Check-in Date: Cancellation which pass the 48 hours and 1 day prior to check-in date will incur a fee equal to one night’s stay.
  4. No-Show Policy: Failure to check in without prior notice will result in a charge for one night’s stay, and the reservation will be canceled for the remaining nights.
  5. Refunds: Eligible refunds will be processed within 7–14 business days and issued to the original payment method.
  6. Non-Refundable Bookings: Special promotions or discounted rates may have a non-refundable policy, which will be clearly stated during booking.

Need help?

Contact us at info@MioSpazio.com for questions related to refunds and returns.

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